Terms & Conditions

1 Acceptance of Terms

These Terms govern your access to and use of the jili399 website, mobile application, and all associated services (collectively, the "Platform"). By accessing the Platform in any manner — whether by browsing, registering, depositing funds, or participating in any game — you acknowledge that you have read these Terms and agree to be legally bound by them.

These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions that jili399 may publish from time to time. In the event of any conflict between these Terms and any supplementary rules, these Terms shall prevail unless expressly stated otherwise.

jili399 reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

2 Eligibility

To register and use the jili399 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style online gaming in the Philippines under applicable PAGCOR guidelines.
• You must be physically located in a jurisdiction where online gaming is lawful at the time of play.
• You must not be a current employee, contractor, director, or officer of jili399, nor an immediate family member of any such person.
• You must not have been previously excluded or suspended from the jili399 Platform or any affiliated platform.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

By registering, you represent and warrant that you meet all eligibility requirements listed above. Providing false information to circumvent these requirements is a material breach of these Terms and may result in permanent account termination and forfeiture of any account balance.

3 Account Registration

To access the full features of jili399, you must create a registered account. During registration, you agree to provide accurate, current, and complete information. You are responsible for keeping your account information up to date.

• One account per person: Each individual may maintain only one active account on the Platform. Creating multiple accounts — whether under the same or different identities — is strictly prohibited and constitutes grounds for immediate suspension.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. jili399 will never ask you for your password via any communication channel.
• Unauthorized access: You must notify jili399 support immediately if you suspect that your account has been accessed without your authorization. jili399 shall not be liable for any losses resulting from unauthorized access caused by your failure to safeguard your credentials.
• Account verification: jili399 may require you to submit identity verification documents (such as a government-issued ID) before processing withdrawals or as part of our Know Your Customer (KYC) procedures. Failure to provide requested documentation may result in account restrictions.

jili399 reserves the right to refuse registration or to close any account at its sole discretion, including where it suspects fraud, money laundering, or any other unlawful activity.

4 Deposits & Withdrawals

All financial transactions on the jili399 Platform are conducted in Philippine Peso (PHP). The following terms apply to all deposits and withdrawals:

• Accepted payment methods include GCash, PayMaya, BPI, BDO, Metrobank, and other methods as displayed on the Platform at the time of transaction. Available methods may change without prior notice.
• Minimum deposit: The minimum deposit amount is ₱100 unless otherwise stated for a specific payment method or promotion.
• Withdrawal processing: Withdrawal requests are processed within the timeframes displayed on the Finance / Wallet page. Processing times may vary depending on the payment method selected and any applicable verification requirements.
• Withdrawal conditions: Funds deposited must be wagered at least once before a withdrawal request will be processed, unless jili399 expressly waives this requirement in writing.
• Transaction limits: Minimum and maximum transaction limits apply and are displayed at the point of transaction. jili399 reserves the right to adjust these limits at any time.
• Fees: jili399 does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own charges, for which jili399 accepts no responsibility.

5 Bonuses & Promotions

jili399 offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general conditions, as well as any specific terms published alongside each individual promotion:

• Bonuses are available to eligible registered players only. jili399 reserves the right to determine eligibility at its sole discretion.
• All bonuses are subject to wagering requirements. The applicable wagering requirement will be stated in the specific promotion terms. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the wagering requirement has been fully met.
• Only one bonus may be active at a time unless the promotion terms expressly state otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are satisfied.
• jili399 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse, exploit, or manipulate bonus offers — including but not limited to multi-accounting, collusion, or use of automated software — will result in immediate forfeiture of all bonus funds and may result in permanent account suspension.

6 Game Rules & Fairness

All games available on the jili399 Platform operate in accordance with their individual game rules, which are accessible within each game interface. By participating in any game, you confirm that you have read and understood the applicable rules.

jili399 is committed to fair gaming. Random Number Generator (RNG) games use certified RNG technology to ensure that all outcomes are genuinely random and not influenced by any external factor. Live dealer games are conducted by trained dealers under verified procedures.

• Game outcomes are final once confirmed by the Platform system. jili399 does not reverse confirmed game results except in cases of verified technical error.
• In the event of a technical malfunction during a game session, jili399 reserves the right to void the affected round and return the wagered amount to the player's account.
• jili399 does not guarantee continuous, uninterrupted access to any game. Scheduled maintenance and unforeseen technical issues may temporarily affect game availability.

7 Prohibited Conduct

The following conduct is strictly prohibited on the jili399 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering or attempting to register more than one account.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the Platform if you are under 21 years of age.
• Engaging in any form of cheating, collusion, or match-fixing.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Attempting to exploit software bugs, errors, or vulnerabilities for financial gain.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Harassing, threatening, or abusing other players or jili399 staff through any communication channel.
• Accessing the Platform from a jurisdiction where online gaming is prohibited by law.

8 Intellectual Property

All content on the jili399 Platform — including but not limited to text, graphics, logos, game assets, software, and user interface elements — is the exclusive property of jili399 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any Platform content without prior written consent from jili399.
• Modify, adapt, translate, or create derivative works based on any Platform content.
• Reverse engineer, decompile, or disassemble any software component of the Platform.
• Use any jili399 trademark, logo, or brand element without express written authorisation.

Any unauthorised use of jili399 intellectual property may result in legal action.

9 Limitation of Liability

To the fullest extent permitted by applicable law, jili399 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings due to technical malfunction, network interruption, or system error.
• Losses arising from unauthorized access to your account due to your failure to maintain credential security.
• Any loss or damage arising from your reliance on information provided on the Platform.
• Interruptions to Platform availability due to maintenance, upgrades, or circumstances beyond jili399's reasonable control.

jili399's total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you into your jili399 account in the thirty (30) days preceding the event giving rise to the claim.

10 Privacy & Data

jili399 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

We implement industry-standard security measures to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and jili399 cannot guarantee absolute data security.

11 Responsible Gaming

jili399 is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

If you believe that your gaming behaviour is becoming problematic, we strongly encourage you to make use of these tools or to contact our support team. You can also visit our dedicated Responsible Gaming page for further guidance and resources.

12 Termination

jili399 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraudulent, illegal, or abusive activity.
• Failure to complete identity verification within the required timeframe.
• Receipt of a self-exclusion request from the account holder.
• Regulatory or legal requirement to do so.

Upon termination for cause, jili399 reserves the right to withhold any account balance pending investigation. Where termination is not due to player misconduct, any verified balance will be returned to the player via their registered payment method within a reasonable timeframe.

You may close your account at any time by contacting jili399 support. Account closure requests will be processed within five (5) business days. Any pending wagers at the time of closure will be settled in accordance with the applicable game rules.

13 Amendments to These Terms

jili399 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Where practicable, we may also notify registered players via email or in-platform notification.

Your continued use of the Platform after any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the Platform and may request account closure by contacting our support team.

14 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and jili399, we encourage you to contact our support team in the first instance so that we may attempt to resolve the matter informally. If a dispute cannot be resolved informally, it shall be submitted to the jurisdiction of the appropriate courts or regulatory bodies in the Philippines.

Nothing in this clause limits your rights as a consumer under applicable Philippine consumer protection legislation.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jili399 support team. Our team is available 24 hours a day, 7 days a week.

For responsible gaming support, please visit our Responsible Gaming page. For questions about your account data, please refer to our Privacy Policy.